Privacy Policy

Introduction

CopperWorks (Pty) Ltd respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or purchase HayButler.

CopperWorks (Pty) Ltd abides by a strict privacy and confidentiality policy. No credit card information is stored on our website – it is processed securely via ‘Payfast’, a registered payment gateway that operates closely with all major banks. We will use the information you give us to process your order and keep you informed of its progress, to give effect to your payment instructions and to deliver your purchase to you.

Information We Collect

• Personal details (name, email, phone number, billing/delivery address)

• Payment information (processed securely via third‑party providers)

• Usage data (cookies, browsing behaviour on our site)

How We Use Your Information

• To process and deliver your orders

• To communicate updates, promotions, or support information

• To improve our website and customer experience

Sharing of Information

We do not sell your personal information. Data may be shared only with trusted service providers (payment gateways, couriers) to fulfil your order.

Data Security

We implement industry‑standard safeguards to protect your information.

Your Rights

Under South Africa’s POPIA (Protection of Personal Information Act), you may request access, correction, or deletion of your data.